DOI 10.35776/MNP.2020.04.04
UDC 628.147.2:658.284

Solov’ev Viktor, Arbuzov Maksim, Lesnykh Natal’ia

The use of software for upgrading the activities of the operations control center


A review of software products developed by a group of specialists from various services and departments of Vodokanal LLC, in Novokuznetsk is presented. For more than 10 years, the staff of the operations control center of the enterprise has been using this software in their work. The development and application of self-developed software provides for making the necessary adjustments throughout the entire period of its use to ensure maximum simplicity and friendliness for users. The procedure of using several software products is considered: the types of windows displayed on the user’s monitor are given; the step-by-step sequence of the operational manager’s work with the software is reflected; additional functions of the software are indicated that allow upgrading separate actions of the personnel of the operations control center. On the basis of the information presented self-development of similar software is possible provided the specific features of water and wastewater utilities are considered. Further research in this direction will allow reliable upgrading the activities of the personnel of the operations control center and other services, improving the interaction of various departments within the enterprise, as well as the consumer relations.

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